Return Policy

All return/exchange requests must be submitted within 21 days from your order's fulfillment date. return requests submitted after 21 days are eligible for store credit only. Return requests submitted after 45 days will not be accepted.

Please allow up to 14 business days for your return to be processed once it has been received. please note, shrug does not cover the cost of return shipping.

All merchandise must be returned unworn, unwashed & with the original tags. The condition of the return is left to the discretion of shrug.

Unauthorized returns will not be accepted.

Please contact returns@shopshrug.com